This section is dedicated to our cookie management policy. When viewing our content, information about your device’s browsing experience (computer, tablet, smartphone, etc.) may be stored in “cookie” files installed on your device. This policy allows you to learn more about the origin and use of such browsing information and your rights with respect to it, in particular your right to object to it. This policy also applies to information collected by us when you access this website through advertising content that we distribute on third party websites and applications.
Welcome to the website www.mobilize.com, published by Renault SAS whose registered office is located at 122-122 bis avenue du Général Leclerc – 92 100 Boulogne-Billancourt and is registered with the Commercial Register under the number 780 129 987 03591.
We use a Data Protection Officer to ensure the privacy of your personal data, including data collected through cookies. The Data Protection Officer can be contacted at dpo@renault.com and 122-122 bis avenue du Général Leclerc – 92 100 Boulogne-Billancourt.
Cookies are pieces of information stored in a user’s device by the server of the website that is accessed. Websites use them to send information to the user’s browser and allow the browser to send information back to the original website (for example, a session ID or choice of language).
Only the issuer of a cookie can read or modify the information contained in it.
This site uses different types of cookies.
Technical cookies
These cookies are intended to enable or facilitate electronic communication (detection of connection errors, identification of connection points, website security, etc.) or to provide online communication services which you might specifically request (screen display preferences, saving information entered in the forms, shopping cart [if applicable], access to your user account, etc.).
You may not object to the use of these cookies.
Social cookies
These cookies are intended to make the site more user-friendly and interactive, by allowing you to interact with social networks (Facebook, Twitter, LinkedIn, etc.).
These cookies can process data such as the number of contents shared through social networks, the fact that you have an account on a social network, the tracking of your browsing on websites, etc. These features are based on third-party applications integrated into our website. The social network providing such an application button is likely to identify you through this button, even if you did not use this button when you visited our site. Indeed, this type of application button may allow the social network in question to track your browsing on our website, by the mere fact that your account on the social network in question was activated on your device (open session) at the same time that you were browsing our website.
We recommend that you consult the privacy protection policies of these social networks in order to learn about the ways they use the information they may collect via these application buttons, particularly for advertising purposes. In particular, these protection policies must allow you to express your preferences on these social networks, in particular by setting up your user accounts for each of these networks.
The use and storage of these cookies is subject to your consent.
Advertising cookies
These cookies are intended to improve the relevance of advertisements and content on this site and on third-party media. Whenever we send you promotional messages or display such messages, our objective is to send you the most relevant advertisements and offers possible, tailored to your needs or that are likely to actually interest you
These cookies may in particular process data relating to your personal preferences, your interests in our products and/or services, your consumption habits, etc. We can use tools to automatize the processing of your personal data to evaluate certain personal aspects relating to you and in particular to analyze or predict aspects concerning your personal preferences and needs. The data processed in this context may have been collected from different sources and may be interconnected : data from our customer files, navigation data, data from third parties, data on the use of your vehicle, etc. These processing are intended to push you personalized content related to certain personal aspects relating to you, such as dedicated offers by e-mails, personalized advertising, content on our websites related to your interests, etc. For example, these processing can lead us to push you information related to the car segment you are likely to favour (an SUV rather than a city car, or vice versa). The using of such tools is defined as profiling by regulations.
The use and storage of these cookies is subject to your consent.
Analytics cookies
These cookies are intended to analyze website traffic and to improve your browsing experience. These cookies may in particular process data relating to the pages visited, the time spent on visited pages, the browser you use to visit these pages, etc. The use and storage of these cookies is subject to your consent.
The attached table contains the list of all the cookies stored and/or used by this site and their main characteristics. Whenever possible, these cookies are hosted on servers located in the European Economic Area (EEA). However, as some of our service providers are located in countries outside the EEA, your personal data are processed in these countries, which may have different regulations on personal data than the European Union. In such a case, (i) we pay particular attention to ensuring that this transfer is carried out in accordance with the applicable regulations and (ii) we put in place safeguards ensuring an adequate level of protection of your data (in particular by using the European Commission’s standard contractual clauses).
Our site may contain third parties’ cookies (communication agency, analytics services, etc.) allowing them, during the life of the cookies, to collect browsing information relating to our website. The storage and use of these cookies by third parties is subject to the privacy policies of such third parties. We inform you of the purpose of third-party cookies of which we are aware and the means at your disposal to make choices with regard to these cookies.
Name | Cookie owner | Cookie purpose | Cookie description |
Session165 | Renault S.A.S | Technical | Used to identify user and remember download center selections. |
55 | Renault S.A.S | Technical | Used to remember user’s cookie consent preferences. |
55CC | Renault S.A.S | Technical | Used to remember user’s cookie consent preferences. |
55tld | Renault S.A.S | Technical | Used to remember user’s cookie consent preferences. |
PHPSESSID | Renault S.A.S | Technical | Preserves user session state across page requests. |
popinHide | Renault S.A.S | Technical | Hide poppin if user has already seen it |
CookieCon sent | Renault S.A.S | Technical | Stores the user’s cookie consent state for the current domain |
_ga | Analytics | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | |
_gid | Analytics | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | |
_gat | Analytics | Used by Google Analytics to throttle request rate. | |
utma | Analytics | Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics.data is sent to Google Analytics. | |
utmt | Technical | Used to throttle request rate. | |
utmb | Analytics | Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit. | |
utmc | Analytics | Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit. | |
utmz | Analytics | Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. | |
utmv | Analytics | Saves user-defined tracking parameters for use in Google Analytics. | |
collect | Analytics | This cookie is used to send data to Google Analytics about the visitor’s device and behavior. It tracks the visitor across devices and marketing channels. | |
ads/ga-audiences | Advertising | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. | |
NID | Advertising | Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads. | |
rc::a | Advertising | Used in context with video-advertisement. The cookie limits the number of times a visitor is shown the same advertisement-content. The cookie is also used to ensure relevance of the video-advertisement to the specific visitor. | |
rc::b | Advertising | Used in context with video-advertisement. The cookie limits the number of times a visitor is shown the same advertisement-content. The cookie is also used to ensure relevance of the video-advertisement to the specific visitor. | |
rc::c | Advertising | Used in context with video-advertisement. The cookie limits the number of times a visitor is shown the same advertisement-content. The cookie is also used to ensure relevance of the video-advertisement to the specific visitor. | |
r/collect | Doubleclick | Advertising | This cookie is used to send data to Google Analytics about the visitor’s device and behavior. It tracks the visitor across devices and marketing channels. |
Name | Company | Advertising | Purpose |
Advertising | |||
Analytics | |||
GPS | YouTube | Technical | Registers a unique ID on mobile devices to enable tracking based on geographical GPS location. |
IDE | Doubleclick | Technical | Used by Google DoubleClick to register and report the |
Technical | web site user’s action s after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | ||
PREF | Youtube | Technical | Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites. |
test_cookie | Doubleclick | Technical | Used to check if the user’s browser supports cookies. |
VISITOR_INFO1_LIVE | Youtube | Technical | Tries to estimate the users’ bandwidth on pages with integrated YouTube videos. |
YSC | Youtube | Analytics | Registers a unique ID to keep statistics of what videos from YouTube the user has seen . |
yt-player-headers-readable | Youtube | Technical | Used to determine the optimal video quality based on the visitor’s device and network settings. |
yt-remote-cast-installed | Youtube | Technical | Stores the user’s video player preferences using embedded YouTube video |
yt-remote-connected-devices | Youtube | Technical | Stores the user’s video player preferences using embedded YouTube video |
yt-remote-device-id | Youtube | Technical | Stores the user’s video player preferences using embedded YouTube video |
yt-remote-fast-check-period | Youtube | Technical | Stores the user’s video player preferences using embedded YouTube video |
yt-remote-session-app | Youtube | Technical | Stores the user’s video player preferences using embedded YouTube video |
yt-remote-session-name | Youtube | Technical | Stores the user’s video player preferences using embedded YouTube video |
lang | Technical | Remembers the user’s selected language version of a website | |
local_storage_support_test | Technical | The cookie is used in context with the local-storage function in the browser. This function allows the website to load faster by pre-loading certain procedures. |
When you first visit our Site, you are offered the opportunity to consent or refuse the use of cookies, or to set your choices, by displaying a dedicated information banner.
You can withdraw your consent at any time or configure your choices (for example by accepting only certain types of cookies) in our dedicated tool.
When you accept or refuse all or part of the cookies on our website, your choice is recorded and retained (and we remember your preferences) for a period of up to 6 months. This means that when you visit our website later, during this period we will not ask for any action from you regarding cookies because we will have a record of your preferences.
After the end of this period, we will again ask you to consent or decline or make certain choices regarding the use of cookies.
We inform you that, in accordance with the regulations, cookies whose purpose is to enable or facilitate communication or necessary for the provision of a service you have requested are not subject to your consent.
How to exercise your right to object?
If you do not want cookies to be used and/or deposited on your terminal through this site, a refusal cookie will be deposited on your equipment, so that we can record the information that you have objected to the use of cookies. If you delete this opt-out cookie, it will no longer be possible to identify you as having opted out of the use of cookies.
You have several options for managing cookies, including objecting to their use and/or deleting them.
Cookie Management Configurator
A cookie management configurator is available to allow you to manage the cookies used and/or deposited on this site. At any time, by clicking on this link below, you can access the configurator and modify your preferences, depending on the type of cookie concerned.
MANAGE COOKIES (je vous envoie le lien asap)
Browser settings
You also have the possibility to manage the deposit of cookies through your browser.
If most browsers are set by default and accept the installation of cookies, you have the possibility, if you wish, to choose to accept all cookies, to reject them systematically or to choose those you accept according to their issuer. You can also regularly delete cookies from your terminal via your browser.
However, do not forget to set the parameters of all the browsers of your different terminals (tablets, smartphones, computers…).
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes regarding cookies. As an example:
– for Internet Explorer™: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies ;
– for Safari™: https://support.apple.com/fr-fr/safari;
– for Chrome™: https://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647;
– for Firefox™: https://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies;
– for Opera™: https://help.opera.com/Windows/10.20/fr/cookies.html.
Publisher Opt-Out Modules
You can choose to disable certain third-party cookies, by going directly to the issuer’s page. For example:
– To disable Google Analytics cookies, go to: https://tools.google.com/dlpage/gaoptout?hl=fr
– To disable intelliAd cookies, go to: https://login.intelliad.com/optout.php
– To disable Adobe cookies, go to: https://www.adobe.com/uk/privacy/opt-out.html
Opposition platforms
Several platforms of advertising professionals also offer you the possibility of refusing or accepting cookies used by the companies that are members of them. These centralized mechanisms do not block the display of advertisements but only prevent the installation of cookies allowing the adaptation of advertisements to your centers of interest.
For example, you can visit the site www.youronlinechoices.com to prevent the installation of these cookies on your terminal. This site is proposed by the professionals of digital advertising grouped within the European association EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France.
You will be able to find out which companies are registered with this platform and which offer you the possibility of refusing or accepting the cookies used by these companies to adapt the advertisements likely to be displayed on your terminal to your browsing information: https://www.youronlinechoices.com/fr/controler-ses-cookies/.
This European platform is shared by hundreds of Internet advertising professionals and constitutes a centralized interface allowing you to express your refusal or acceptance of cookies that may be used to adapt the advertisements that may be displayed on your terminal to your browsing habits.
How to exercise your other rights?
In accordance with the applicable legislation on the protection of personal data, you have the right to access, rectify, limit, portability and delete your personal data. To exercise these rights, you can consult our information on the protection of your personal data by clicking on https://www.mobilize.com/en/legal-information/
If your device is used by more than one person, and where a single device has more than one browser, we cannot be sure that the services and advertisements directed to your device correspond to your own use of that device and not to that of another user of that device.
Where applicable, the sharing with other people of the use of your terminal and the configuration of your browser’s settings with regard to cookies are your free choice and your responsibility. In particular, you are responsible for informing the person.
For more detailed information on the processing of your personal data in the context of the use of this website, and in particular concerning the exercise of your rights, we invite you to consult our Policy on the protection of your personal data, accessible at the following address: https://www.mobilize.com/en/legal-information/
We may change this policy from time to time. When necessary or required, we will inform you and/or seek your consent. We therefore invite you to consult it each time you visit us in order to be aware of its latest version.