comprehensive and flexible services, adapted to each need

Mobilize is about much more than a mobility offer. The brand concept is a world away from the traditional model of vehicle ownership. It promotes the “Vehicle-as-a-Service” (VaaS) approach: an integrated package centred around the vehicle, technology and services. Mobilize provides its customers with vehicles combined with services.

Buy, lease or rent a vehicle. In the past, these three models were the “standard” options for “owning” a car, whether temporarily, over the long-term or permanently. However, since the emergence of the subscription model, the automotive industry has been forced to adapt and is currently undergoing a major transformation, as with other sectors such as music, media, hospitality, etc. All these industries have been disrupted by progress in the digital sector, driven by technological innovations and changing customer behaviours. The success of these innovations means that customers now expect personalised, on-demand services at the touch of a button.

VaaS as the “fourth gateway” to the car. Mobilize offers a VaaS model with the flexibility that users expect: short subscription periods and a range of vehicles and services.

Vehicle-as-a-Service

Mobilize simplifies the movement of people and goods, making life easier for all involved. There are obvious benefits for everyone and this is expected to have a multi-level impact on the energy transition.

vehicles

It all starts with the vehicles: the Mobilize range has been naturally designed as a true platform for services. These vehicles are linked to technologies, thus offering personalised services tailored to all travel needs.

software ecosystem

The vehicles are linked to a digital ecosystem developed through the unique technological know-how of Renault Group, the start-ups in its network and the Mobilize experts. Personalised support is guaranteed for every user, whether a transport professional or end customer.

financial services

The expertise of Mobilize Financial Services and its recognised excellence in customer relations.

insurance

A range of insurance products offered by Mobilize Financial Services and tailored to every use, ensuring peace of mind without any unexpected fees.

payment

Payment solutions developed by Mobilize Financial Services to simplify customers’ daily lives, both on and off the road.

energy services

Mobilize services that can help everyone switch to electric by making charging easier whether at home, at work or out on the road.

maintenance and repair

The group’s automotive expertise at the service of Mobilize customers; with warranties and warranty extensions from Mobilize Financial Services also provided.

“With our Vehicle-as-a-Service model, the car becomes a platform for services: fully adapted to our fleet customers, for example, and offering a seamless digital experience for mobility users at the best price!”
Fedra Ribeiro
chief operating officer, Mobilize brand